Question 1

How soon can we get started?

Accepted Answer

We can be up and running in less than one week with your practice.

Question 2

How will you access my software, insurance portals and PMS?

Accepted Answer

We will install our software into your PMS within 24 hours which gives us the ability to read and write back into your PMS. For other work, we use a secure, HIPAA-compliant remote connection. To access the insurance portals, we use bank-grade encryption for you to share your log-ins with us.

Question 3

Who will be my point of contact? How often can I expect communicating with them?

Accepted Answer

We assign a dedicated account manager who will be your point of contact, leading your billing team. Initially, you may have daily communication or several times a week, but as the office acclimates you might only need to meet once a month.

Question 4

I currently outsource billing, why are they less expensive?

Accepted Answer

We pride ourselves in not just getting the job done, but done correctly. Expertise is built over several years...cumulatively our team has developed decades of billing experience. We know cheaper options exist, but our goal is to offer the best product at the highest quality.

Question 5

Is DayDream right for me?

Accepted Answer

Honestly...it might not be! Our team has processed tens of millions of dollars of claims for dozens of locations across the country  - but outsourcing billing is not for every office. We will work with you to determine if we are a good fit!

FAQ

How soon can we get started?

How will you access my software, insurance portals and PMS?

Who will be my point of contact? How often can I expect communicating with them?

I currently outsource billing, why are they less expensive?

Is DayDream right for me?