Struggling to Hire Dental Staff? You’re
Not Alone.

How Many Front Office Staff Do I Need?

Fill out this survey to recieve a detailed analysis via email!

Hiring help for your dental office has never been harder.

Whether you’re searching for a reliable dental assistant, trying to fill a hygienist role, or just need support at the front desk, the staffing shortage is hitting practices hard. Across the country, offices are posting “Help Wanted” signs with little response—and the team you do have is overwhelmed.

Person with a laptop
Person with a laptop

That’s where the hidden cost of the shortage really adds up:

  • When hygienists and assistants are covering billing tasks…
  • When your office manager is staying late to fix claims…
  • When patient experience suffers because your front desk is doing everything…

It’s no wonder many practices are now looking to hire dental billers—but even those roles are tough to fill.

Instead of spending months recruiting for a billing role, many offices are choosing a smarter path.

At Daydream, we help practices bypass the hiring headaches altogether.

Our team handles everything from insurance verification to claim follow-up and patient billing—without adding another salary to your payroll.

What We Offer

Your end-to-end billing service.

Insurance Verification

Create a customized complete breakdown with common codes for your office and questions. Verified plans inputted into your software with complete breakdown attached.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Payment Posting

Post payments within 24 hours. Keep a clean ledger at all times with accurate and up-to-date information.

Two cards displaying dental services. The top card shows 'Composite Fillings' from 'Delta Dental' for '$2,000'. The bottom card shows 'Oral Check up' from 'Delta Dental' for '$250'. Both have a green Delta Dental logo.

Patient Billing

Through customized text, email, or snail mail flows - allow patients to pay their balance conveniently.

A light green rounded rectangle card with '$250 Dental Exam and Cleaning' on the left and a green dot next to the word 'PAID' on the right.

Detailed Analytics

Measure each step of the process and identify problems before they become one.

Claim Submission & Follow-up

Attachments, clean claims, and denial follow-up off your plate and on to ours.

A white card showing progress or completion of tasks. The first section has 'Delta Dental' with a checkmark and a green 'Finished' button. Below it are placeholder lines of text. The next section has 'CI-14884' with a checkmark, followed by more placeholder lines of text.

Insurance Verification

Create a customized complete breakdown with common codes for your office and questions. Verified plans inputted into your software with complete breakdown attached.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Payment Posting

Post payments within 24 hours. Keep a clean ledger at all times with accurate and up-to-date information.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Patient Billing

Through customized text, email, or snail mail flows - allow patients to pay their balance conveniently.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Detailed Analytics

Measure each step of the process and identify problems before they become one.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Claim Submission & Follow-up

Attachments, clean claims, and denial follow-up off your plate and on to ours.

A white card with a light green checkmark inside a darker green cog-shaped badge, and the word 'Verified' in dark text below it.

Ready to put your billing on autopilot?

Insurance A/R Suite

  • Clean claim submission with all appropriate attachments and narratives.
  • Diligently working each outstanding claim every 7 days until paid.
  • Payment posting with accurate insurance adjustments.
  • Denials appealed.
  • Detailed tracking and audit logs to monitor progress.

Insurance Verification

  • Custom breakdowns tailored to your office coding needs.
  • Saved directly to your PMS.
  • Verifying ahead on your schedule 5-7 days with accommodations for walk-ins.
  • PMS updates such as coverage percentages and fee schedule attachments.

Patient Billing

  • Statements sent electronically multiple times per week
  • Custom 60/90/Final past due statements mailed to patients with your logo and branding.
  • Letters include payment links and QR codes, making it easy for patients to pay.
  • 3 outreach attempts to patients with outstanding balances done via text, email, and electronic methods.
  • Detailed contact logs kept.

Still Want to Hire In-House?

Check out our articles for tips and tricks for hiring dental staff.

Star
Explore Blog
Explore Blog