Arrow left
Back to blog
flat style illustration of dental protective goggles checklist document with tooth icon gear with dollar sign stylized tooth and note paper on light teal background
June 3, 2025

Understanding Dental Code D6614 – Retainer onlay

Learn when and how to use the D6614 dental code for retainer onlays, with practical billing tips, documentation requirements, and a real-world example to ensure accurate insurance reimbursement.

Understanding Dental Code D6614

When to Use D6614 dental code

The D6614 dental code is designated for a “retainer onlay,” a specific type of indirect restoration used as part of a fixed partial denture (bridge) retainer. This code applies when a dental laboratory fabricates an onlay that serves as a retainer for a bridge, rather than a conventional crown or full-coverage restoration. Use D6614 when the clinical scenario calls for the replacement of missing teeth with a fixed prosthesis, and the abutment tooth requires an onlay to support the bridge structure. It is not appropriate for single-unit onlays or when a full-coverage retainer is used—those situations require different CDT codes, such as D6740 for retainer crowns.

Documentation and Clinical Scenarios

Accurate documentation is essential for proper billing and claim approval. When using D6614, ensure that the clinical notes clearly describe:

  • The tooth or teeth involved, including their condition and why a retainer onlay is indicated instead of a full crown.
  • The design of the fixed partial denture and how the onlay will function as a retainer.
  • Pre-operative radiographs, intraoral photos, and a detailed treatment plan supporting the necessity for this restoration.

Common scenarios include abutment teeth with sufficient structure for an onlay but not for a full crown, or when conserving tooth structure is a clinical priority. Always document the rationale for choosing an onlay retainer over other options.

Insurance Billing Tips

Billing for D6614 requires attention to detail and proactive communication with payers. Here are best practices:

  • Pre-authorization: Submit a detailed pre-authorization request with supporting documentation, including diagnostic images and a narrative explaining the clinical need for a retainer onlay.
  • Claim submission: Use the correct CDT code (D6614) and ensure the claim form clearly identifies the abutment and pontic teeth. Attach all supporting documentation to minimize delays.
  • Explanation of Benefits (EOB) review: Carefully review EOBs for denials or downgrades. If a claim is denied, reference your documentation and submit a thorough appeal, highlighting the clinical indications and necessity for the onlay retainer.
  • Coordination of Benefits (COB): If the patient has dual coverage, coordinate benefits to maximize reimbursement and minimize patient out-of-pocket costs.

Consistent communication with insurance representatives and maintaining thorough records are key to successful reimbursement for D6614.

Example Case for D6614

Consider a patient missing tooth #19, with teeth #18 and #20 as abutments. Tooth #18 has a large MOD restoration but enough healthy structure to avoid a full crown. The dentist recommends a three-unit fixed bridge, using a retainer onlay on #18 and a full-coverage retainer on #20. The clinical notes detail the reasoning, and pre-op radiographs are included. The claim is submitted with D6614 for the onlay retainer and D6740 for the crown retainer. The insurance company requests additional information, which is promptly provided, resulting in claim approval and proper reimbursement.

This scenario highlights the importance of correct code selection, thorough documentation, and proactive insurance communication when billing for D6614.

DayDream helps dentists put their billing on autopilot. Interested in learning more? Book a demo today.

Star
Schedule a call
Schedule a call

FAQs

Can D6614 be used for both anterior and posterior teeth?
What materials are commonly used for a D6614 retainer onlay?
How should a dental office handle a situation where insurance repeatedly denies D6614 claims?

Have more questions about billing? Send us an email and one of our experts will get back to you in 1-2 days!

Submission confirmed. We'll be in touch.
Oops! Something went wrong while submitting the form.