United Healthcare Dental Claims Address Information

Current Mailing Address for UHC Dental Claims

When submitting paper dental claims to United Healthcare (UHC), accuracy in the mailing address is essential for timely processing and reimbursement. As of 2024, the standard mailing address for UHC dental claims is:

United Healthcare Dental Claims
PO Box 30567
Salt Lake City, UT 84130-0567

Always use the payer ID listed on the patient’s insurance card and ensure that the claim form (typically the ADA 2019 or most current version) is filled out completely, including CDT codes, provider NPI, and all required attachments such as radiographs or narratives when necessary. Incomplete or misaddressed claims can result in processing delays or denials, impacting your accounts receivable (AR) cycle.

Electronic Submission Options for UHC

For faster processing and reduced administrative overhead, electronic claim submission is highly recommended. United Healthcare accepts electronic dental claims via clearinghouses using the payer ID 52133. Most dental practice management software platforms support direct electronic submission to UHC through integrated clearinghouse partners.

When submitting electronically:

• Verify the payer ID (52133) is correctly entered in your software.
• Attach required digital documentation (x-rays, perio charts, narratives) in the appropriate electronic format.
• Confirm that your clearinghouse acknowledges receipt and provides a claim tracking number.

Electronic claims typically result in faster adjudication and payment, and allow for easier tracking and follow-up compared to paper submissions.

Tips for Submitting Claims to UHC

To maximize claim acceptance and minimize denials, follow these best practices used by experienced dental billing teams:

• Verify patient eligibility and benefits before the appointment using UHC’s provider portal or by phone. Confirm coverage for planned procedures and note any waiting periods or frequency limitations.
• Use current CDT codes and ensure all information on the claim matches the patient’s insurance card, including member ID and group number.
• Include all required documentation for procedures that typically require attachments (e.g., crowns, scaling and root planing). Missing documentation is a common reason for claim delays.
• Review EOBs (Explanation of Benefits) promptly after claim adjudication. If a claim is denied or underpaid, initiate an appeal with supporting documentation as soon as possible.
• Track claims in your AR workflow and follow up on any claims not processed within 30 days. Use UHC’s provider portal for real-time claim status updates.

Where to Verify UHC Claim Address Updates

Insurance payer addresses can change, so it’s critical to verify the current UHC dental claims address regularly. The most reliable sources include:

• The patient’s most recent UHC dental insurance card
• UHC’s secure provider portal, which lists up-to-date mailing and electronic submission information
• Direct communication with UHC provider services

Establish a routine to check for address or submission updates at least quarterly, and update your practice management system accordingly. This proactive approach helps prevent returned claims and keeps your revenue cycle running smoothly.